Technology and trends continue to change the world as we once knew it. Self-storage facilities are evolving to cater to different customers as well as speed up their processes and limit wasted resources. Hybrid self-storage facilities are blending a mix of technology, AI, and human-controlled support to meet the modern needs of renters.
Even if renters are not looking for a hybrid approach, these self-storage units can help facility owners cut down on costs and provide added security for their renters. Let’s take a deeper look at why hybrid self-storage is on the rise and how it can benefit renters and owners alike.
What Is A Hybrid Storage Facility?
A hybrid storage facility or self-storage unit is a storage space that utilizes human-managed operations as well as automated functions. For example, technology may be used to handle booking, billing, or entrance to the facility through keypads.
Human-managed operations may look like maintenance on the facility or taking potential renters around the facility. There are many different ways you can adjust a self-storage facility to include both human and technology, but the main goal is to achieve less human error and provide more convenience for renters.
Why Hybrid Self-Storage Is Increasing In Popularity
Hybrid self-storage uses a combination of remote operations that save a facility owner time and money, while also allowing customers to complete things quicker or from the comfort of their home. Humans are great for solving complex problems or answering questions, but they may not be needed for more mundane tasks like locking up units, taking payments, monitoring humidity levels, or constant video monitoring.
The storage unit industry itself is projected to grow up to 6% in the next few years, meaning that there is even more demand for self-storage. Adjusting your offerings to meet modern consumers’ needs like more accessibility and flexibility can help you grow with the rising demand.
More and more individuals are opting for a less than traditional schedule (straying away from the 9-5), meaning that they may need access to a storage unit at unconventional times. Having an unmanned facility that is still secure is the biggest reason to follow the rising hybrid self-storage trend.
Dealing With Security Concerns
An unmanned facility, business, or home is always cause for security concerns. Leaving something “unattended” has been deemed risky across the world for many reasons, especially when it comes to other people’s belongings. Owners and renters alike may have concerns over security if the facility were to switch to technology based security for overnight access. Leveraging technology for your hybrid self-storage facility can actually increase security, lowering the risk of theft or unauthorized access for your renters.
Real-time surveillance cameras are just one way that hybrid self-storage is the better option. Hiring security guards for 24/7 surveillance can be a challenge, but with consistent cameras, accessible by renters at any time, all units will be watched, and any incident will be recorded without error. Whether you have an indoor or outdoor facility, placing cameras strategically can help ensure that every unit is covered. Even if a theft occurs, advanced equipment can record and store video footage to help aid in a police report.
Storing information online can be scary for many people, but with advanced data encryption and cloud storage, customers can have better peace of mind. This applies to payment methods, security codes, times they access the unit, facial recognition, and more. As a hybrid self-storage facility, owners will need to ensure that renters’ data is safe, while also providing these modern luxuries customers are looking for.
Balancing Human Expertise With Technology
Balancing both technological assistance and human interaction can feel intimidating, especially as a business owner. However, many current hybrid units do this seamlessly. The best way to ensure your renters and facility workers feel safe is to understand their needs.
Before implementing technology, automating phone call answering, more surveillance, or letting workers go, it is important to do research on what would be most applicable to the area and renters you serve. Human emotion will always trump technology, so it is best to take your emotions and the feelings of renters into consideration if you want to achieve a successful hybrid self-storage facility.
Secure Storage Units In Salt Lake City
700 Block Storage is a modern and secure self-storage facility located in downtown Salt Lake. Our units come in a variety of sizes to meet the needs of different individuals in the Salt Lake area. Each unit is easily accessible by elevator and is constantly monitored by surveillance cameras. We understand that precious items often need to be placed in a storage unit, which is why security and climate control are of top priority to us. Your personal belongings will be safe from weather and moisture damage when stored at our facility.
Whether you are moving for school, work, or leisure, our rentals are month-to-month leases, giving you the flexibility you need during a large life transition. 700 Block Storage is proud to serve our local community with constant deals and promotions too. Reach out to us or book a unit online to get started today!
